Reuben came to inspect the chimney! He was honest, polite, and kind! He let me know that our chimney looked good and then he swept it. He also gave me good advice to share with my niece regarding her chimney! I highly recommend this company! I would use them again!
Excellent service, Rueben called and advised he was on the way. Arrived on time and was very clear about the process. I inquired about gar logs and he was very clear and explained the pros and cons of vented vs. vent free and I ended up purchasing a set from him company. Really impressed.
All services should be like this.... the technician [shame I can't remember his name] was down to earth, answered all my questions and even went above and beyond to make sure the fire place was safe and ready to use.. I like!
Nir is my reflection of Chimney Pro and I haven't experienced such superior service in a while. He was timely, efficient, knowledgeable, respectful, helpful and a sheer gentleman. As a first time fire place user Nir removed the fear I had prior to his arrival. His confidence was contagious. I will use them again...without question!
Nir was great to work with. Scheduling was super easy and he had the chimney clean in no time! I would not hesitate to use them again.
Nir was absolutely amazing. He was on time, knowledgeable, and very patient. We are new homeowners and he was so willing to give us an elaborate lesson on fireplaces. :)
was very prompt, courteous and professional. He was very knowledgeable about the process. He cleaned up after himself and didn't make a mess. Would definitely recommend.
Technician showed up on time and got right to it. The whole cleaning process was very educational and informing. I feel so much safer now knowing that my chimney is cleaned and ready for the winter.
Professional, on time and very courteous!! Very knowledgeable and we are now ready for the fire!! Will definitely use next year!
Ruby was the most honest professional I have encountered in awhile. He came on time and was very professional. Didn't invent unexisting issues just to charge more and was very kind and knowledgeable. I would definitely have him over again!
They charged half of what another local company wanted and were able to come the day after I made the appointment. Also provided excellent advice on using the fireplace and grate. Recommend them highly.
Our chimney needed a good cleaning from using it all the time. The gentleman who came out was very friendly and professional. Excellent service and highly recommended. Thank you!
The technician was professional in all aspects. He was on time. Explained everything. I'm going to use them every year!!!
I highly recommend Chimney Pro Cleaners. They did a great job and instructed me on how to best maintain my chimney and fireplace for the best safety. Thank you!
Chimney Pro did a great job. I would recommend them if you want a thorough inspection and cleaning. I'm ready for winter now!
Reuben is awesome! He explained everything that was happening in the process. He's very kind and willing to work with his customers! Highly recommend Chimney Pro Cleaners!
Absolutely wonderful! Very personable and knowledgeable. They did an excellent job and also helped me understand how to best maintain my fireplace and chimney. Thank you!
We called to have them come out to clean and inspect our fireplace as we had just bought our house. The owner came out and was super helpful. He answered all our questions and told us different things we can do to protect our fireplace and save us money down the road. It took about 5 to 10 minutes and he did not charge us for things we did not need!
Very professional and didn't try to oversell me something we didn't need. Extremely insightful and would highly recommend them for anyone needing their chimney inspected and cleaned.
I called Chimney Pro Cleaners to set up an appointment to check and clean my fireplace. I was able to set up an appt within a timely manor and at my convenience. I was able to schedule for the following week. Their rep showed up on time and got right to work. During his evaluation he pointed out that our 20 year old logs had a slight crack. He emphasized his concern for our safety if we used the logs with the crack. He offered a new set of logs for a reasonable price. He ordered the new logs right then and scheduled a return visit to replace our old logs. He called on that morning to inform me that he had gone to pick up the new logs and they also had a crack :( He had already spoken to the vendor, who said they would rapid ship a new set of logs. Those arrived a couple of days later and he showed up to install them. He laid out a protective sheet and proceeded to remove our old log set, vacuum out the fireplace, paint the inside with flame retardant paint, replace the logs and add new coals and sand to the fireplace! This took approximately 45 minutes. He was very friendly and professional. I would definitely recommend Chimney Pro Cleaners to anyone looking to clean up and recondition their old fireplace!